Delivery Information

We have a number of delivery options to meet your specific needs. We also offer free delivery by 48 hour tracked post for orders over £50 (products value must be £50 to qualify for free delivery - gift wrap service will not be included in this total).

We offer FREE COLLECTION from The Putney Hotel, London, 214 Upper Richmond Rd, Putney, London SW15 6TD. It normally takes about 2-3 days for your order to be ready for collection. 

If you live in Berkshire, we offer FREE DELIVERY within the following postcodes: RG1, RG2, RG3, RG4, RG5, RG6, RG7, RG12, RG30, RG31, RG40, RG41, RG42, RG45, GU19, GU20 and SL5. Please select Local Delivery at the checkout. 

This is our standard delivery option (that is free for orders over £50). You will receive a tracking number by text/email.

Orders received by 9am weekdays will be sent out the same day. We use either Royal Mail or Hermes for our standard service.

Deliveries will be made Monday-Friday and a signature may be required on receipt.

£12.95  (or £10.00 for orders over £50.00)

We only offer tracked delivery to Europe to ensure your order arrives safely and in good time. Deliveries will be sent either by Royal Mail International Tracked & Signed Service, or by DHL Courier. You will receive a tracking number once your order has been dispatched.

Delivery Queries

If for any reason your order does not arrive as expected please email us on quoting your order number, and we will investigate and do what we can to ensure it is with you as soon as possible.

Delivery Outside Europe

The website is currently set up for delivery within Europe only due to the wide range of products we sell and different rules for exporting different products to countries outside of Europe.


We are happy to confirm that all our parcels are sent with plastic free packaging. All your orders are packed up carefully by our dispatch team, using cardboard boxes, corrugated card or paper envelopes.  Any padding used is paper or cardboard.

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